What Elevance Health actually looks for
Elevance Health, formerly known as Anthem, rebranded in 2022 to reflect a broader ambition beyond traditional health insurance, though its core business is still operating Blue Cross Blue Shield plans across more than a dozen states, making it one of the largest health insurers in the country. Headquartered in Indianapolis, the company has built out Carelon, a separate brand covering pharmacy benefits, behavioral health, and other care services, in a strategy similar to how UnitedHealth Group built Optum, meaning the company increasingly makes money from care services and not just insurance premiums. Because Elevance operates state-specific Blue Cross Blue Shield licenses, its business is genuinely shaped by state-level insurance regulation, and interviewers for compliance, actuarial, and network roles expect candidates to understand that regulatory complexity varies significantly by state. The 2022 name change from Anthem to Elevance was a deliberate move to distance the company from the insurance company framing and position it as a broader health platform, so interviewers, especially in strategy and marketing roles, may ask how you'd think about the difference between being an insurer and a health services company. Culture tends to be process-driven and regulation-aware, reflecting the realities of operating across many states.
Common questions and how to answer them
Why do you think Anthem rebranded to Elevance Health, and what does that signal about company strategy? is a fair, realistic question for corporate roles, and a good answer discusses the shift toward owning more of the care delivery chain through Carelon, not just processing insurance claims. How would you explain to a member why their plan's network changed and their doctor is no longer covered? is a realistic member services question, and should cover clear communication and knowing the appeals or transition-of-care options available. How would you approach compliance differences between Blue Cross Blue Shield plans in two different states? is relevant for compliance, actuarial, or network-facing roles, given how state-regulated health insurance actually is.
How to prepare
Understand the basic relationship between Elevance Health, its Blue Cross Blue Shield state plans, and Carelon, since interviewers expect candidates to know these are related but distinct parts of the business. If you're coming from a background at Anthem or another Blue Cross Blue Shield plan, be ready to speak to that experience directly, since it's directly relevant. For compliance, actuarial, or network-facing roles, brush up on how state-level health insurance regulation actually works, since Elevance's business varies meaningfully state by state.